Through a direct-to-consumer(D2C) approach, we've been able to greatly reduce waste and costs. Premium quality, thoughtful made, at a more accessible price point a much lower markup. Skipping middlemen and listening to our customers, we operate the business more efficiently and endeavor to constantly elevate customer experience.

We have applied a 30-day return policy to all customers so that you can try our exceptional clothes for yourself with no worries about being stuck with something you are not satisfied with. Customers can return and exchange in a nearby warehouse. We have inventories in New York, Hong Kong, Barcelona and more in developing.

This is LILY® official site. Everything we sell is genuine, unique, and carefully curated by in-house and world-renowed co-designers. We hire a third-party agency to make sure all the factories in diffent countries pay fair wages to their workers and make clothes in a sustainable manner.

LILY is a global enterprise with subsidiaries in 21 countries and regions. Our main offices are situated in New York, Singapore and Shanghai, and our team and manufacturing facilities span the globe.

In the United States, we have not yet opened stores. LILY operates over 700 stores in the UK, Spain, UAE, and Asian countries. LILY's business model was designed to minimize waste and overheads to bring you great quality products at an accessible price. We will work hard to build a global omnichannel gradually. Interested in wholesale opportunites? Contact our heam here.

Need help? Our customer care team is here for you. Please write to support@lilystudio.com or use contact form. We always welcome thoughtful feedback from you.